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Use cases

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Agentic e-commerce

When AI agents start shopping for your customers, who controls what they can actually do?

Control delegated spending with secure access control. Reduce fraud, chargeback, and refund risk as AI agents transact across your checkout flows.

Security

Engineering

Compliance

Reduce transaction liability

Reduce transaction liability

Prevent uncontrolled purchases, refunds, and policy abuse as AI agents transact across your platform.

Control delegated authority

Control delegated authority

Define and enforce spending, refund, and access limits in one place for agents, customers, and services.

Know your exposure in real time

Know your exposure in real time

What can this AI agent execute right now? Get a clear answer during disputes, fraud spikes, or compliance reviews.

“You’ve got to track and enforce who can access data and when. If you don’t do this correctly, you potentially open up unauthorized access.”

Edgar Rivera, CTO

Edgar Rivera, CTO

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Agents don't get to decide. Your access policies do.

Review each AI agent purchase and refund request against the access policy before money moves.

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How Cerbos works

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Every request is verified

Every request is verified

Identity systems verify who the customer or AI agent is. Cerbos decides what they are allowed to do at the moment a transaction is executed, across checkout, refunds, subscriptions, APIs, and internal tools.

Access decision in real time

Access decision in real time

Every purchase, refund, or update request is evaluated against centralized access policies before it is approved or denied. The same policy layer applies to human users, AI agents, and backend services.

Permission management for agentic e-commerce

ABAC

RBAC

ReBAC

PBAC

Runtime

Event-time

Admin-time

Audit-time

Multi-tenant

Context-based limits

Delegation-aware

Transaction-level

Protocol-agnostic

When agents start shopping, what could go wrong?

25%

25%

Increase in malicious bot-initiated transactions over a six-month period.

— Visa, 2025

32%

32%

Share of API attacks targeting checkout endpoints where purchase decisions are executed.

— Imperva, 2025

25%

25%

Refund dollars identified as abusive, exposing gaps in refund approval controls.

— Riskified, 2026

No one is protected from overprivileged AI

Marketplaces

Marketplaces

D2C brands

D2C brands

Subscription platforms

Subscription platforms

B2B procurement

B2B procurement

Digital goods and ticketing

Digital goods and ticketing

Multi-tenant storefronts

Multi-tenant storefronts

The cost of unchecked agent access

Uncontrolled automated purchases

Uncontrolled automated purchases

AI agents can execute purchases at scale without transaction-level limits, increasing fraud exposure and merchant liability.

Refund and promotion abuse at machine speed

Refund and promotion abuse at machine speed

Automated refund flows and promotion stacking bypass static rules, creating financial leakage across checkout and post-purchase workflows.

Over-permissioned delegated wallets

Over-permissioned delegated wallets

AI agents inherit broader access than required, enabling high-value orders, bulk purchases, or cross-account actions.

Inconsistent access policy across channels

Inconsistent access policy across channels

Different rules across storefront, APIs, marketplaces, and support tools create enforcement gaps and audit risk.

No clear decision trail

No clear decision trail

Without centralized policy evaluation, merchants cannot prove which rule allowed a purchase or refund during disputes or chargebacks.

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Plug in and launch

Built for real-world ecommerce stacks

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Implementing Zero Trust with Cerbos

Why teams love Cerbos

Learn how to design access control for agentic commerce

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Article

Mapping business requirements to authorization policy for fintech

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Webinar

Mastering authorization in Fintech

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Guide

Designing an authorization model for an enterprise

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Article

How Cerbos helped Nook build secure and extensible roles and permissions

Authorization that scales with agent-driven commerce

Cerbos brings consistent access control to your ecommerce stack. Evaluate every AI agent purchase, refund, and subscription change in real time before money moves.

What is Cerbos?

Cerbos is an end-to-end enterprise authorization software for Zero Trust environments and AI-powered systems. It enforces fine-grained, contextual, and continuous authorization across apps, APIs, AI agents, MCP servers, services, and workloads.

Cerbos consists of an open-source Policy Decision Point, Enforcement Point integrations, and a centrally managed Policy Administration Plane (Cerbos Hub) that coordinates unified policy-based authorization across your architecture. Enforce least privilege & maintain full visibility into access decisions with Cerbos authorization.